


Support to Ukraine’s Reforms for Governance Project.
Funded by Global Affairs Canada. Implemented by Alinea.
Support to Ukraine’s Reforms for Governance Project.
Funded by Global Affairs Canada. Implemented by Alinea.
Making Everyday Life Easier for All Ukrainians
The Ukrainian government is committed to building systems that improve the lives of all citizens…
The SURGe project team uses international best practices and engages Ukrainian experts to foster capacity and ensure sustainable progress in governance. Through a series of reform initiatives, this project supports the government to make systems responsive to the needs of citizens, with a focus on the country’s most vulnerable. This work extends to central government planning by building capacity for results-based management, gender equality and social inclusion.
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Background Alinea International provides management and technical expertise to developing and transitional country partners on projects that promote governance and public sector reform, inclusive grow...
Background Alinea International provides management and technical expertise to developing and transitional country partners on projects that promote governance and public sector reform, inclusive grow...
Background: Alinea is a global international development consultancy. We provide technical and management expertise that helps people improve their lives. We work with governments, investors, companie...
Alinea International (formerly Agriteam Canada) provides management and technical expertise to developing and transitional country partners on projects that promote sustainable growth and meaningful o...
REFORM PROJECTS
Adminstrative Services Reform:
Digitizing documents & services for daily life
ANP-NATO:
Working towards Ukraine’s Euro-Atlantic Integration.
Community Services for Children:
Helping vulnerable families access services to care for their children.
eHealth:
Improving access & quality across Ukraine’s health system through digital innovations
Regional Investment Projects Facilitation:
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Corrections Reform:
Fostering rehabilitation with a focus on human rights
Quality Education:
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Adminstrative Services Reform:
Digitizing documents and services needed for daily life.
ANP-NATO:
Working towards Ukraine’s Euro-Atlantic Integration.
Community Services for Children:
Helping vulnerable families access services to care for their children.
eHealth:
Improving access & quality across Ukraine’s health system through digital innovations
Regional Investment Projects Facilitation:
Lorem ipsum nolo cadere ad exio parallielum de radlex.
Corrections Reform:
Fostering rehabilitation with a focus on human rights
Quality Education:
Lorem ipsum nolo cadere ad exio parallielum de radlex.


Digitizing documents & services for daily life
People seeking disability status should not face travel to multiple government offices and require dozens of pieces of documentation. This process, affecting more than 2.7 million Ukrainians, should be simple, respectful and reflected in changes underway to make administrative services more accessible, less bureaucratic and increasingly innovative for everyone. The Administrative Services Reform Project is part of the Government of Ukraine’s work with SURGe, which has already implemented key changes to improve and digitize how Ukrainians access administrative services. This includes obtaining important documents, such as marriage licences and passports. For example, the online Guide to Public Services provides information supporting citizens through life events – from buying a car to registering a birth and returning from the military.
Working towards Ukraine’s Euro-Atlantic Integration.
As Ukraine seeks to join the North Atlantic Treaty Organization (NATO), work is underway to plan, implement, monitor and evaluate the reforms required to meet NATO principles and standards. The Annual National Program (ANP) – NATO Reform Project is part of the Government of Ukraine’s work with SURGe. The ANP, produced yearly under the Ukraine-NATO Commission, includes 100+ nation-wide sectoral reforms. More than 40 per cent of the policy areas addressed are social and economic, reflected in national priorities on the rule of law, energy, security and the environment.


Helping vulnerable families access services to care for their children.
SURGe works to prevent children from entering the welfare system. Integrated child-oriented services in the community are a key focus, implemented within the National Strategy of Reforming the Institutional Care and Upbringing of Children for 2017-2026. Throughout 2020, SURGe helped the local government of the Lviv Region assess 2,798 families of institutionalized children returned home due to the global pandemic and used this data to address their urgent needs during lockdown. This is one example of work underway to provide all children with a safe family or family-like environment.

Improving access & quality across Ukraine’s health system through digital innovations
When seeking medical care, Ukrainians often paid out-of-pocket to access health services and facilities, raising serious questions about how the system allocated tax dollars. A fundamental shift was required to provide patients with financial protection in the case of disease, adjust resources to directly meet their needs and address low compensation for healthcare providers. The eHealth Reform Project helped introduce changes that empower patients, particularly those in vulnerable groups, as they navigate the healthcare system. For example, patients can now choose a family doctor and healthcare facility, which creates competition and improves quality of care across the sector. Patients pay less out-of-pocket for health services and have increased access to medications. Additionally, electronic prescriptions improve transparency and effective management of the medication reimbursement program.

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Fostering rehabilitation with a focus on human rights
Due to high incarceration rates and concerns about human rights violations, Ukraine requires new approaches to corrections. Through the Corrections Reform Project, the SURGe team supports the Ukrainian government to significantly decrease the number of people incarcerated through alternative sanctions and probation options for crimes of minor and medium gravity, with a focus on human rights. This shift requires an individualized approach for each offender, including assessment of their rehabilitative needs balanced with their risk of re-offending. Decreasing the number of incarcerated people increases the protection of human rights, funding available to the Ukrainian government for rehabilitation and trust in the corrections system – creating safer communities.
Improving access to quality education for all students
SURGe works with government institutions and local school principals to develop mechanisms to improve access to quality education and build safe learning environments for all students across Ukraine. This Reform Project is part of the Quality Assurance (QA) System transformation, which is one of the New Ukrainian School reform pillars. SURGe supports the State Service of Education Quality to set and implement new standards, apply QA instruments and help schools improve the quality of educational activities – all of which contribute to promoting public confidence in the education system and improving learning outcomes for students.

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CONTACT: Marisa Consolata Kemper, Project Director
marisak@alineainternational.com
Aligned with all UN Sustainable Development Goals


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